I bought some Credits. Can I have my money back?
After I signed up, I purchased some Credits using my credit card. Now that I know I can earn Credits, can I cancel the purchase and get my money back?
We apologize, but the main rule in our terms and conditions is that we do not exchange Credits back into real money.
Bought Credits are mixed with the Credits you received when signing up, and those you have earned in other ways. Payments for site Credits are in most cases non-refundable. You are always notified of these terms before you buy any Credits. It is possible to earn credits using the website, and we cannot end up in a position where we pay our members for using the site when some Credits are earned and some are bought.
If you have purchased Credits in error, please contact us and we will see what we can do to help you. If you have unintentionally purchased Credits, and you have used none of them, please contact us within 24 hours and explain your situation. We may be able to refund your purchase.